---
title: "Problem running post-install step.Installation may not complete correctly. Problem creating laucher in /USer/peterngimbwa/OpenForis/Collect"
url: "https://openforis.support/questions/1172/problem-running-post-install-stepinstallation-may-not-complete-correctly-problem-creating-laucher-in-userpeterngimbwaopenforiscollect"
tags: ["openforis", "collect"]
status: "answered"
score: 0
answer_count: 2
asked: "2017-03-20T16:08:36"
last_activity: "2017-03-22T17:12:07"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Problem running post-install step.Installation may not complete correctly. Problem creating laucher in /USer/peterngimbwa/OpenForis/Collect

Asked by pngimbwa on 2017-03-20

Hello;

I getting this error message when I was  trying to install open force collect on my mac computer (with macOS Sierra):
I used the  latest version of open foris collect present today (March 20,2017) on website

The error message:

**Problem running post-install step.Installation may not complete correctly. Problem creating laucher in /USer/peterngimbwa/OpenForis/Collect**

Your help is much appreciated.


## Answer (score 0, by Stefano (OF) on 2017-03-20)

Link: https://openforis.support/questions/1172/problem-running-post-install-stepinstallation-may-not-complete-correctly-problem-creating-laucher-in-userpeterngimbwaopenforiscollect/1173

Hi Peter,  
Please be patient, the installer for MacOS is not ready. It requires some more testing still.   
We will let you know when it will be available (hopefully in a couple of days).  
Many thanks.  
Open Foris Team


## Answer (score 0, by Stefano (OF) on 2017-03-22)

Link: https://openforis.support/questions/1172/problem-running-post-install-stepinstallation-may-not-complete-correctly-problem-creating-laucher-in-userpeterngimbwaopenforiscollect/1181

Hi Peter,  
The new installer has been released. Please test it and let us know. Also please have a look to the updated installation instructions on our website (there is a new Control Panel that will help you to startup and shutdown Collect).  
Thanks,  
Open Foris Team