---
title: "Import data from „Mobile“ to „Data Management“ does not work"
url: "https://openforis.support/questions/1744/import-data-from-mobile-to-data-management-does-not-work"
tags: ["collect"]
status: "answered"
score: 0
answer_count: 1
asked: "2018-04-10T18:43:28"
last_activity: "2018-04-12T09:11:17"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Import data from „Mobile“ to „Data Management“ does not work

Asked by beka on 2018-04-10

Dear OF team
After the last update of the collect (version 3.21.8), I can’t upload exported data from „Mobile“ to „Data Management“.
When I import the data in the „Data Management“ and click on “Generate import Summary” this button becomes light green and in such a situation freezes. 
See attached pictures. 

https://drive.google.com/drive/u/0/folders/0B1GL4ASXM8jjYmRYQVFzZGlTZ0E

Thank you very much in advance.


## Answer (score 0, by Stefano (OF) on 2018-04-12)

Link: https://openforis.support/questions/1744/import-data-from-mobile-to-data-management-does-not-work/1747

Hi Beka,  
Try to shutdown Collect, close all your web browser windows/tabs, clean the browser cache and restart Collect.  
Many thanks,  
Open Foris Team