---
title: "collect mobile is not working"
url: "https://openforis.support/questions/1810/collect-mobile-is-not-working"
tags: ["collectmobile"]
status: "accepted"
score: 0
answer_count: 1
asked: "2018-05-30T05:51:29"
last_activity: "2018-05-30T17:43:47"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# collect mobile is not working

Asked by Rajkumar on 2018-05-30

Hi OF,
collect mobile is not working after updating 3.22.0. please update collect mobile for collect desktop version 3.22.0. Thank you very much.

> Hi Rajkumar, Until the development team fixes this you could edit the info.properties file in your .collect-mobile file. Rename the file to .zip, open the zipped file and edit info.properties by replacing collect_version=3.22.0 with collect_version=3.21.14. Then name it back to .collect-mobile. Import should work now. This has worked for me. @ OF Team: thanks, now import to CM works on my Samsung S8+ running Android 8.0.0 (if any of you experiences problems during import (CM crashes during survey import), update to CM 1.6.6) (Andras)

## Accepted answer (score 1, by Stefano (OF) on 2018-05-30)

Link: https://openforis.support/questions/1810/collect-mobile-is-not-working/1812

Dear all,  
The latest version of Collect Mobile (1.6.6) has been released yesterday and it is compatible with Collect Desktop 3.22.x.  
Thanks,  
Open Foris Team

> Dear OF Team, I have updated CM to 1.6.6 (update done this morning) and Collect to 3.22.0. When I try to import a survey exported from Collect I get an error message about CM not being able to import forms from 3.22.x. BR, Andras (Andras)
> Dear András, Please verify that the complete version number appearing in Collect Mobile is 1.6.6 (134); the previous built was "supposed to be" compatible with Collect 3.22.x but actually it was not...! Many thanks for reporting this issue, Open Foris Team (Stefano (OF))