---
title: "Collect Earth pops Up but does not open while google earth opens"
url: "https://openforis.support/questions/199/collect-earth-pops-up-but-does-not-open-while-google-earth-opens"
tags: ["collect", "earth"]
status: "answered"
score: 0
answer_count: 1
asked: "2015-03-13T01:11:42"
last_activity: "2015-03-13T15:47:14"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Collect Earth pops Up but does not open while google earth opens

Asked by chris on 2015-03-13

I successfully installed google earth and collect earth in my laptop....When I click the collect earth to open, it does not open, while google earth opens.


## Answer (score 0, by collectearth on 2015-03-13)

Link: https://openforis.support/questions/199/collect-earth-pops-up-but-does-not-open-while-google-earth-opens/201

Dear  Chris,

I cannot think of what the specific problem could be.
Could you try to re-download the Collect Earth installer from the website (I have just uploaded a new version of the installer)?

It might have been some problem during the installation.

Thanks!