---
title: "No decimal separator on Samsung Tab A"
url: "https://openforis.support/questions/2011/no-decimal-separator-on-samsung-tab-a"
tags: ["collectmobile"]
status: "accepted"
score: 0
answer_count: 5
asked: "2018-11-19T21:54:51"
last_activity: "2019-08-09T14:16:26"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# No decimal separator on Samsung Tab A

Asked by rwoerde on 2018-11-19

Hello OpenForis-Team,

i created a survey with Collect and now i test it on a Samsung Tab A with Collect Mobile.
However, no decimal separator is displayed on the keyboard.

Any suggestions?

Thanks. Rene


## Accepted answer (score 3, by rwoerde on 2018-11-21)

Link: https://openforis.support/questions/2011/no-decimal-separator-on-samsung-tab-a/2018

Hi Andras,

thanks for your answer. The number attributes i meant are set to real. But it seems that the Samsung Tab keyboard do not work correctly in my case. So i tried the Google keyboard and now it works.

Rene

> Hi Rene, Good to know, I might run into the same problem in the near future. (Andras)

## Answer (score 1, by jesnw on 2019-06-07)

Link: https://openforis.support/questions/2011/no-decimal-separator-on-samsung-tab-a/2388

We experienced that this is a general problem with Samsung devices, same problem occurs on e.g. Samsung Galaxy S8. Its not nice but it might work if you install another keyboard on your device.


## Answer (score 0, by Andras on 2018-11-20)

Link: https://openforis.support/questions/2011/no-decimal-separator-on-samsung-tab-a/2012

Hi Rene,

This usually happens with number attributes set to integer and not real. I guess the Android version is fairly recent, no?


## Answer (score 0, by Sabrina on 2019-06-22)

Link: https://openforis.support/questions/2011/no-decimal-separator-on-samsung-tab-a/2391

I have a similar question. How is it possible to enter negative numbers in Collect Mobile? In the Samsung Tab A keyboard, the minus sign is missing. Do I also need to install a new keyboard?


## Answer (score 0, by beka on 2019-08-09)

Link: https://openforis.support/questions/2011/no-decimal-separator-on-samsung-tab-a/2468

Hi

the one reason of this problem could be tablet language, try to change language to "English (United Kingdom)". 

settings -> General management -> Language and input -> Language ->  English (United Kingdom)

best regards

Beka