---
title: "Collect not updating because port is occupied"
url: "https://openforis.support/questions/2033/collect-not-updating-because-port-is-occupied"
tags: ["collect"]
status: "answered"
score: 0
answer_count: 1
asked: "2018-11-29T14:20:56"
last_activity: "2018-11-30T09:40:35"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Collect not updating because port is occupied

Asked by Marcelo on 2018-11-29

![alt text][1]

Dear Open Foris Team,

I am encountering a problem when I close Collect and I try to update it, because the port remains occupied by Collect even after turning off the software.

Thanks
Marcelo

  [1]: http://www.openforis.org/support/upfiles/error_collect.png


## Answer (score 0, by Stefano (OF) on 2018-11-30)

Link: https://openforis.support/questions/2033/collect-not-updating-because-port-is-occupied/2037

Dear Marcelo,  
This is a known issue, please be patient.  
Please try to wait for a couple of minutes after you shutdown Collect and update it again.  
Thanks,  
Open Foris Team