---
title: "Bing maps and Earth engine doesnot appear while clicking the plot in collect earth interface. It so happens that only one of the windows appear at a time (either Bing maps or Earth Engine) but does not appear both. How do i solve this problem?"
url: "https://openforis.support/questions/22/bing-maps-and-earth-engine-doesnot-appear-while-clicking-the-plot-in-collect-earth-interface-it-so-happens-that-only-one-of-the-windows-appear-at-a-time-either-bing-maps-or-earth-engine-but-does-not-appear-both-how-do-i-solve-this-problem"
tags: ["collectearth"]
status: "answered"
score: 0
answer_count: 1
asked: "2014-10-06T11:55:59"
last_activity: "2014-10-06T12:28:20"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Bing maps and Earth engine doesnot appear while clicking the plot in collect earth interface. It so happens that only one of the windows appear at a time (either Bing maps or Earth Engine) but does not appear both. How do i solve this problem?

Asked by ugyenp on 2014-10-06

when I double click on a plot, somehow i am not able to get the two windows (Earth Engine and Bing Maps). It so happens that only one window seems to appear at a time (either Earth Engine or Bing Maps) but not both. How do i solve this issue?


## Answer (score 0, by sanchez_paus on 2014-10-06)

Link: https://openforis.support/questions/22/bing-maps-and-earth-engine-doesnot-appear-while-clicking-the-plot-in-collect-earth-interface-it-so-happens-that-only-one-of-the-windows-appear-at-a-time-either-bing-maps-or-earth-engine-but-does-not-appear-both-how-do-i-solve-this-problem/23

Hello  ugenyp,

Does this happen even if you activate the options to open the Bing Maps and Google Earth Engine in the Tools->Properties like so :

![alt text][1]


If this does not work, can you try switching between Firefox to Chrome ( or the other way)?

You can do this in the same panel of Tools->Properties

Also post the contents of the log file (you can find them in the Collect earth Window. Main menu Help->Open Application Log File ( you can select the text and use the key combination Control+C to copy it )

Hope this helps you!

  [1]: http://www.openforis.org/support/upfiles/zoomIntoWIndows.png