---
title: "Error message when uploading Dampling Point Data."
url: "https://openforis.support/questions/2683/error-message-when-uploading-dampling-point-data"
tags: ["collect"]
status: "answered"
score: 0
answer_count: 2
asked: "2020-02-17T13:47:54"
last_activity: "2020-02-19T10:21:46"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Error message when uploading Dampling Point Data.

Asked by Sabrina on 2020-02-17

Hello community  

I want to import samplingpointdata data.  
When I upload the file (.csv), I get an error message: Error # 2038.  
How can I solve the problem?

Thanks and regards


## Answer (score 0, by Stefano (OF) on 2020-02-17)

Link: https://openforis.support/questions/2683/error-message-when-uploading-dampling-point-data/2685

Dear Sabrina,  
Sometimes it can happen that the sampling point data uploader gives this error; try to shutdown Collect and start it up again.  
We are working on a new version of it that it won't require Adobe Flash Player that will solve this issue.  
Many thanks,  
Open Foris Team


## Answer (score 0, by Sabrina on 2020-02-19)

Link: https://openforis.support/questions/2683/error-message-when-uploading-dampling-point-data/2686

Hi OF Team  
I have restarted Collect several times. Unfortunately it did not work. I also tried to import the OF sample file as .csv and .xlsx. That does not work either. What else can I try?

Thanks!