---
title: "Error in Collect generating zip file (when exporting to CE)"
url: "https://openforis.support/questions/2857/error-in-collect-generating-zip-file-when-exporting-to-ce"
tags: ["collect"]
status: "answered"
score: 0
answer_count: 2
asked: "2020-06-22T19:41:52"
last_activity: "2020-06-23T15:44:07"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Error in Collect generating zip file (when exporting to CE)

Asked by flandsberg on 2020-06-22

Hello,

I am able to save the survey in Collect but when I export it to Collect Earth, I get an error message about the generation of the zip file.

Any recommendation?

Thanks,

Florence


## Answer (score 0, by Stefano (OF) on 2020-06-23)

Link: https://openforis.support/questions/2857/error-in-collect-generating-zip-file-when-exporting-to-ce/2858

Dear Florence,  
This problem has been already solved with the latest version of Collect.  
Can you please updated it to the latest version (3.26.12)?  
Many thanks,  
Open Foris Team


## Answer (score 0, by flandsberg on 2020-06-23)

Link: https://openforis.support/questions/2857/error-in-collect-generating-zip-file-when-exporting-to-ce/2860

Thanks OF Team! It works though it seems I had to restart my computer to get the update fully functional.

Cheers,

Florence