---
title: "error in downloading"
url: "https://openforis.support/questions/3238/error-in-downloading"
tags: ["collect"]
status: "answered"
score: 0
answer_count: 1
asked: "2021-09-16T06:19:06"
last_activity: "2021-09-16T08:09:55"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# error in downloading

Asked by msuber on 2021-09-16

Hi,
trying to get sense of Collect (V. 4.0.28) as I keep receiving this message "Error exorting survey: null" when rying to download the form. 
It all started when we included some modifications to the initial version. Since then we haven´t been able to dowload the new version.
Tehre is no information related in the manula nor here so far.. and my crew is waiting in the field, so time is clicking. 
Any possibility for a quick almost immediate answer?
Thanks
Marta


## Answer (score 0, by Stefano (OF) on 2021-09-16)

Link: https://openforis.support/questions/3238/error-in-downloading/3239

Dear Marta,  
We will contact you to your private email.  
Many thanks.  
Open Foris Team