---
title: "Collect server not working on Ubuntu (this is a multi-user environment)"
url: "https://openforis.support/questions/3351/collect-server-not-working-on-ubuntu-this-is-a-multi-user-environment"
tags: ["collect"]
status: "answered"
score: 0
answer_count: 2
asked: "2022-03-29T23:05:57"
last_activity: "2022-04-02T05:41:07"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Collect server not working on Ubuntu (this is a multi-user environment)

Asked by simiti on 2022-03-29

I have been trying for couple of weeks now but could not get a Collect server working on Ubuntu (this is a multi-user environment). I installed a latest Sqlite and postgresql driver but still the same. Can anyone help me with this issue.

Note: I'm using latest version of Collect server. I tried on both Tomcat 9 and 10 but still the same.


## Answer (score 0, by Stefano (OF) on 2022-03-29)

Link: https://openforis.support/questions/3351/collect-server-not-working-on-ubuntu-this-is-a-multi-user-environment/3352

Dear user,   
First of all you should have contacted us early...!  
Tomcat 10 for sure doesn't work with Collect because of some libraries used by Collect (e.g. Spring framework) that are still not compatible with Tomcat 10.  
If you are installing Collect in a multi user environment, it would be preferable to use PostgreSQL and not SQLite as DBMS.  
Do you have any errors in the log files when you start up Tomcat?  
We will contact you to your private email address to better understand your problems.  
Many thanks,  
Open Foris Team

> Thanks. Which version of tomcat would you prefer best for collect deployment. (simiti)
> Please use the latest version of Tomcat 9 (9.0.60) until we make Collect work with Tomcat 10 too. Many thanks. (Stefano (OF))
> Some of the error message. Caused by: javax.naming.NameNotFoundException: Name [jdbc/collectDs] is not bound in this Context. Unable to find [jdbc]. at org.apache.naming.NamingContext.lookup(NamingContext.java:824) ~[catalina.jar:8.5.77] at org.apache.naming.NamingContext.lookup(NamingContext.java:171) ~[catalina.jar:8.5.77] at org.apache.naming.SelectorContext.lookup(SelectorContext.java:161) ~[catalina.jar:8.5.77] (simiti)
> org.springframework.web.context.ContextLoader - Context initialization failed org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'liquibase' defined in class path resource [org/openforis/collect/application-context-core.xml]: (simiti)
> there is a problem with the configuration of the database... have you defined the file collect.xml inside tomcat/conf/Catalina/localhost? Is the configuration correct? Do you have any other errors related to the DB? (Stefano (OF))
> Here is my collect.xml <?xml version="1.0" encoding="UTF-8"?> <Context path="/collect" reloadable="false"> <!-- PostgreSQL database configuration --> <Resource name="jdbc/collectDs" auth="Container" type="javax.sql.DataSource" factory="org.apache.commons.dbcp.BasicDataSourceFactory" driverClassName="org.postgresql.Driver" url="jdbc:postgresql://localhost:5432/collect" username="collect" password="collect123" initialSize="5" maxActive="20" maxIdle="5"> </Resource> </Context> (simiti)
> please try to follow the instructions here: https://www.openforis.support/questions/1821/setup-collect-desktop-in-a-server-for-a-multi-user-environment (Stefano (OF))
> I've gone through this link couple of times but still no luck. Just out of curiosity. what java version is preferred. I'm using version 11. (simiti)
> The structure of your XML file seems to be broken. The content of the file should be something like this: `<?xml version="1.0" encoding="UTF-8"?> <Context path="/collect" reloadable="false"> <Resource name="jdbc/collectDs" auth="Container" type="javax.sql.DataSource" factory="org.apache.commons.dbcp.BasicDataSourceFactory" driverClassName="org.postgresql.Driver" url="jdbc:postgresql://localhost:5432/collect" username="collect" password="REPLACE_THIS_WITH_YOUR_PASSWORD" initialSize="5" maxActive="20" maxIdle="5"> </Resource> </Context>` (Stefano (OF))
> I didn't put the entire script because the number of character is more than what is allowed in this comment box. (simiti)
> Here is the error when try to manually start the collect from tomcat. FAIL - Application at context path [/collect] could not be started (simiti)
> We have contacted you to your private email, please answer that email, many thanks. (Stefano (OF))

## Answer (score 0, by simiti on 2022-04-01)

Link: https://openforis.support/questions/3351/collect-server-not-working-on-ubuntu-this-is-a-multi-user-environment/3365

Thanks. Issue now resolved by adding to tomcat/lib these files.
 1. commons-pool-1.6.jar
 2. commons-dbcp-1.4.jar

All good now and thanks Openforis support.