---
title: "records do not load in datamanager after importing"
url: "https://openforis.support/questions/3532/records-do-not-load-in-datamanager-after-importing"
tags: ["collect"]
status: "answered"
score: 0
answer_count: 1
asked: "2023-01-16T21:41:05"
last_activity: "2023-01-17T03:00:44"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# records do not load in datamanager after importing

Asked by nicoleav on 2023-01-16

I have imported the records in OpenForis Collect Data Management but later I cannot see them/export them/work with them. The Data Management screen remains loading. Also when trying to add a record with the "New" button, it remains loading.
What could be the problem?


## Answer (score 0, by Stefano (OF) on 2023-01-16)

Link: https://openforis.support/questions/3532/records-do-not-load-in-datamanager-after-importing/3533

Dear user,  
is it possible for you to see the Preview of the data entry form from the Survey Designer?  
It can be releated to some issues in your survey.  
You will contacted from our team to your personal email address to better understand the problema.  
Many thanks,  
Open Foris Team

> Yes, I can see the preview, could I send you the survey file so you can check it out? (nicoleav)
> Please check your email (also the spam folder), Stefano Ricci from our team has sent you a message few hours ago. Thanks. (Stefano (OF))