---
title: "Apps Collect Mobile keep crashing :("
url: "https://openforis.support/questions/3606/apps-collect-mobile-keep-crashing"
tags: ["collectmobile"]
status: "answered"
score: 0
answer_count: 1
asked: "2023-04-14T16:28:09"
last_activity: "2023-04-14T16:38:34"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Apps Collect Mobile keep crashing :(

Asked by Jezek on 2023-04-14

Collect works good for us on newer and older versions of android and various devices, but on this device (Galaxy TAb Active2 SM-T395) with android 9 it crashes with messages..  Apps Collect keep crashing
Resetting the device to factory settings doesn't solve it ... any ideas? Thx.


## Answer (score 0, by Stefano (OF) on 2023-04-14)

Link: https://openforis.support/questions/3606/apps-collect-mobile-keep-crashing/3607

Dear Jezek,  
Your problem can be related to some expressions in your survey that when evaluated on the device generate some kind of error.  
Someone from our team will send you an email to your personal address, so you can share with us your survey and we can better understand your problem (please check the spam folder too).  
Many thanks,  
Open Foris Team