---
title: "OS installation bug?"
url: "https://openforis.support/questions/3637/os-installation-bug"
tags: ["collectearth"]
status: "answered"
score: 0
answer_count: 3
asked: "2023-04-27T12:12:36"
last_activity: "2023-04-27T12:38:22"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# OS installation bug?

Asked by fraxinus on 2023-04-27

Installation of Collect Earth fails on OS 11.2 because the security certificate cannot be validated.


## Answer (score 1, by fraxinus on 2023-04-27)

Link: https://openforis.support/questions/3637/os-installation-bug/3638

fix: right click on install icon, which prompts OS X to give you the option to over-ride the default security preference and install anyway.

Might need to update security certificates?


## Answer (score 0, by Open Foris on 2023-04-27)

Link: https://openforis.support/questions/3637/os-installation-bug/3639

We are aware of the issue ( Apple is complicating things for open source developers to put their software in Mac computers by forcing us into a developers program -and paying for it- to give their certificate)

Right now the only option to go around it is to allow for CE installation forcing the iOS to allow you to install:

1. In the Finder on your Mac, locate the Collect Earth installer. Don’t use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu.

2. Control-click the app icon, then choose Open from the shortcut menu.

3. Click Open.

The app is saved as an exception to your security settings, and you can open it in the future by double-clicking it just as you can any registered app. Let us know if this process is not working.


## Answer (score 0, by fraxinus on 2023-04-27)

Link: https://openforis.support/questions/3637/os-installation-bug/3640

my apologies - I should have looked harder before posting a question. I see you have dealt with this before:

https://openforis.support/questions/2531/installing-open-foris-collect-and-collect-earth-in-macos-mojavecatalina#gsc.tab=0