---
title: "CEO - Error creating project - help"
url: "https://openforis.support/questions/4180/ceo-error-creating-project-help"
tags: ["collectearthonline"]
status: "answered"
score: 0
answer_count: 4
asked: "2025-02-07T20:35:05"
last_activity: "2025-04-10T20:05:01"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# CEO - Error creating project - help

Asked by ricds on 2025-02-07

CEO - Error creating project - help

Hi, whenever i try to create a project it gives me the error below, saying internal server error during project creation request. We had this kind of issue in the past and reported it here, and somehow it got solved. Now it is the same kind of problem again.

Note: we attempted to use an old shapefile of samples that had already being collected to test if the system worked, and it did not work as well. Thus, it should not be a problem with the shapefile.

https://github.com/openforis/collect-earth-online/issues/1774

![alt text][1]


  [1]: https://private-user-images.githubusercontent.com/9935501/411055272-3bdde152-4c8d-4c0d-b517-8c4931cf7a36.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3Mzg5NTY5ODcsIm5iZiI6MTczODk1NjY4NywicGF0aCI6Ii85OTM1NTAxLzQxMTA1NTI3Mi0zYmRkZTE1Mi00YzhkLTRjMGQtYjUxNy04YzQ5MzFjZjdhMzYucG5nP1gtQW16LUFsZ29yaXRobT1BV1M0LUhNQUMtU0hBMjU2JlgtQW16LUNyZWRlbnRpYWw9QUtJQVZDT0RZTFNBNTNQUUs0WkElMkYyMDI1MDIwNyUyRnVzLWVhc3QtMSUyRnMzJTJGYXdzNF9yZXF1ZXN0JlgtQW16LURhdGU9MjAyNTAyMDdUMTkzMTI3WiZYLUFtei1FeHBpcmVzPTMwMCZYLUFtei1TaWduYXR1cmU9MjVkZmQ5N2RkOGU3Mjg0ZjRkOWE0ZTM3NTA2YTEzN2VmNjgzNjdiNTIyOTY1MzE4MjNhMWNlNzUyMGI5YzM1ZCZYLUFtei1TaWduZWRIZWFkZXJzPWhvc3QifQ.zUnjxycqCTnelO4XzwC-_pW57x4d04BDc9DRNmrXcxU


## Answer (score 0, by vincent_haller on 2025-03-21)

Link: https://openforis.support/questions/4180/ceo-error-creating-project-help/4202

Hi, I am having the same issue, I would highly appreciate some support on this. #collectearth


## Answer (score 0, by kdyson on 2025-03-21)

Link: https://openforis.support/questions/4180/ceo-error-creating-project-help/4204

Hey @ricds and @vincent_haller,

I can't replicate the issue. Could you please try again, and if you still have the issue can you please let me know?

Thanks!
Karen


## Answer (score 0, by vincent_haller on 2025-03-24)

Link: https://openforis.support/questions/4180/ceo-error-creating-project-help/4208

I am still having the issue. I am running the CEO tool from Chrome, and using the following additional imagery:
CEO: Sentinel 2
CEO: Planet NICFI Public
2023 Sentinel-2 Composite
2020 Sentinel-2 Composite
CEO: Open Street Map

Would appreciate further support! Happy to schedule a support meeting if possible! My email is vincent.haller@wildlifeworks.com


## Answer (score 0, by kdyson on 2025-04-10)

Link: https://openforis.support/questions/4180/ceo-error-creating-project-help/4237

Thanks Vincent, I will email you so that we can discuss the issue further.