---
title: "WHISP Analysis unavailable?"
url: "https://openforis.support/questions/4355/whisp-analysis-unavailable"
tags: ["openforis"]
status: "answered"
score: 0
answer_count: 4
asked: "2025-10-27T12:05:06"
last_activity: "2025-10-27T17:07:34"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# WHISP Analysis unavailable?

Asked by ldawson on 2025-10-27

Good morning, community.  
The WHISP platform and app seem to be unavailable for analysis of geoJSON files since Friday.  We keep experiencing an error message when trying to upload a polygon for analysis.
Is this a known issue or has something changed?


## Answer (score 1, by radu_urdea on 2025-10-27)

Link: https://openforis.support/questions/4355/whisp-analysis-unavailable/4356

Good morning, please send the geoJSON input file that's failing to radu.urdea@fao.org and we can investigate.

Thanks,
Radu


## Answer (score 1, by lecrabe on 2025-10-27)

Link: https://openforis.support/questions/4355/whisp-analysis-unavailable/4359

Dear ldwason
Please confirm which platform you are using (WHISP APi, WHISP QGIS plugin, WHISP in EarthMap?) and what error message you get.
Thanks

> We use https://whisp.openforis.org/submit-geometry, although Earthmap also does not accept the geoJSON. Error messages are: "Error processing file:cannot read properties of undefined (reading 'map') and "Error loading or converting shapefile: Cannot read properties of undefined (reading 'map') (ldawson)

## Answer (score 0, by ldawson on 2025-10-27)

Link: https://openforis.support/questions/4355/whisp-analysis-unavailable/4357

Thanks, it's not one file, it's any geoJSON that numerous of us are trying.  Everything working fine until Friday - will contact you via email.  Thanks for the response!


## Answer (score 0, by radu_urdea on 2025-10-27)

Link: https://openforis.support/questions/4355/whisp-analysis-unavailable/4358

Ok, send me more details please. GeoJSON analysis is working on whisp.openforis.org. All my input files and the example file that you can download from the homepage are processing with success.