---
title: "Some Bugs and Improvement Suggestions"
url: "https://openforis.support/questions/4414/some-bugs-and-improvement-suggestions"
tags: ["arena", "arena-mobile"]
status: "answered"
score: 0
answer_count: 1
asked: "2026-01-29T21:05:49"
last_activity: "2026-01-29T22:24:03"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Some Bugs and Improvement Suggestions

Asked by osgarcia on 2026-01-29

Hello OF team,

I'm writing because I've detected some bugs in Arena.

PHOTO PREVIEW
For the past few days, the photo preview hasn't been working (I've tested it in different surveys).
![alt text][1]

EXPORTING EXPLORER QUERIES
When you create a query in Explorer and try to export it to CSV or XLSX, the following screen appears.

![alt text][2]

USER MANAGEMENT
For the past few days, when trying to manage existing users, "ERROR 500" appears.
![alt text][3]

And a suggestion for improvement: 

Last week we discovered an error when uploading photos to some surveys, but we only realized it afterward (and in fact, we "lost" the information since we had already deleted the surveys from Arena Mobile). We believe Arena Mobile should check that all files are in Arena and display an error message if they aren't.
![alt text][4]

Thanks

Oscar


  [1]: https://openforis.support/upfiles/preview_photo.png
  [2]: https://openforis.support/upfiles/export_explorer.png
  [3]: https://openforis.support/upfiles/Manages_users.png
  [4]: https://openforis.support/upfiles/error_import_files2_1.png


## Answer (score 1, by Stefano (OF) on 2026-01-29)

Link: https://openforis.support/questions/4414/some-bugs-and-improvement-suggestions/4415

Dear Oscar,  
Many thanks for having reported these issues.  
For some of them (user edit and data explorer) we were already working on it.  
For the other one, related to the files imported from Arena Mobile, we will contact you to your private email address; Arena already prevents the upload of "wrong" data with missing files.  
Thanks again,  
Open Foris Team