---
title: "Collect Earth: Error during Survey Preview"
url: "https://openforis.support/questions/669/collect-earth-error-during-survey-preview"
tags: ["collect", "collectearth"]
status: "accepted"
score: 0
answer_count: 2
asked: "2016-08-25T10:44:39"
last_activity: "2016-08-26T18:12:53"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Collect Earth: Error during Survey Preview

Asked by wexxo on 2016-08-25

Dear OF Team,

while trying to see the preview in Collect of a new Collect Earth Survey, I get the following error:

Loading...

2016-08-25T08:23:18.218Z - error updating data: undefined

I have created a form Version v1 and I am assigning v1 to all customizations in this demo/test survey. The validation of the survey passed without problems.

Thanks for your help!


## Accepted answer (score 1, by Stefano (OF) on 2016-08-26)

Link: https://openforis.support/questions/669/collect-earth-error-during-survey-preview/674

Dear Alex,  
Thanks for reporting this problem. It has been solved in version 3.10.24 of Collect, please update it (it will be available after 18:30 Rome time).  
Thanks,  
Open Foris Team


## Answer (score 0, by Stefano (OF) on 2016-08-25)

Link: https://openforis.support/questions/669/collect-earth-error-during-survey-preview/672

Dear Alex,  
We will contact you in a private context so that you can share your survey with us and we can test it.  
Thanks.  
Open Foris Team