---
title: "The Collect Earth server is not running!"
url: "https://openforis.support/questions/812/the-collect-earth-server-is-not-running"
tags: ["collect", "collectearth"]
status: "answered"
score: 0
answer_count: 2
asked: "2016-10-24T09:58:52"
last_activity: "2016-10-25T09:37:39"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# The Collect Earth server is not running!

Asked by jesnw on 2016-10-24

Hey, 
I designed my own Collect Surevey Design. But when I want to see the preview I see this:

"Loading...
.LogoutFilter.doFilter(LogoutFilter.java:120) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:64) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:53) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:91) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:213) org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:176) org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262) org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:85) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.37 logs.
Apache Tomcat/7.0.37"

Last week I worked on another computer where it worked, from there I exported it and now iimported it here.

When I export the project to Collect Earth and click on a plot the data entry form pops up but in front is an error message saying "The Collect Earth server is not running!"

Any Suggestions?


## Answer (score 0, by Stefano (OF) on 2016-10-24)

Link: https://openforis.support/questions/812/the-collect-earth-server-is-not-running/813

Hi Jens,  
Thanks for reporting this issue. We will contact you on your private email account in order to solve it.  
Thanks,  
Open Foris Team


## Answer (score 0, by Stefano (OF) on 2016-10-24)

Link: https://openforis.support/questions/812/the-collect-earth-server-is-not-running/815

Hi Jens,  
We analyzed your survey and the problem was just that the *Sampling Unit* has been renamed from **plot** into something different...! We will update Collect so starting from next release (3.11.5) you won't have this problem with your survey. Meanwhile please change the *Sampling Unit* name into **plot**.  
Thanks,  
Open Foris Team

> Thanks, that was the problem. Now it works like expected. (jesnw)