---
title: "Open Foris Collect Survey Export Error !"
url: "https://openforis.support/questions/876/open-foris-collect-survey-export-error"
tags: ["collect"]
status: "answered"
score: 0
answer_count: 7
asked: "2016-11-10T20:55:40"
last_activity: "2016-11-23T04:49:54"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Open Foris Collect Survey Export Error !

Asked by talhaberkarikan on 2016-11-10

Dear All;

I prepared my survey , but export I'm getting an error " Error generating file: null ". 
I did not get an error before updating the program , I want you interested.


## Answer (score 0, by Stefano (OF) on 2016-11-10)

Link: https://openforis.support/questions/876/open-foris-collect-survey-export-error/877

Sorry, can you give us some more details? Are you using the standalone installation of Collect? Are you exporting the survey selecting Collect Desktop as target or something different? Are you using the latest version of Collect? 
Thanks, 
Open Foris Team


## Answer (score 0, by talhaberkarikan on 2016-11-10)

Link: https://openforis.support/questions/876/open-foris-collect-survey-export-error/878

I'm using the current version (3.11.8) . i use survey designer , my survey  design and record, but 
I am getting export error. I did not get this error in the previous version. (3.11.7) 

[link text][1]


  [1]: http://i.hizliresim.com/gXd3zQ.jpg


## Answer (score 0, by Stefano (OF) on 2016-11-11)

Link: https://openforis.support/questions/876/open-foris-collect-survey-export-error/881

There was a bug in Collect version 3.11.8 that was preventing to export the survey to Collect Earth format. Please update Collect to the latest version (3.11.9).  
Many thanks,  
Open Foris Team


## Answer (score 0, by talhaberkarikan on 2016-11-11)

Link: https://openforis.support/questions/876/open-foris-collect-survey-export-error/882

The new version arrived today , problem solved , thank you , good work...


## Answer (score 0, by AdamJDuncan on 2016-11-21)

Link: https://openforis.support/questions/876/open-foris-collect-survey-export-error/906

Chiming in that this indeed solves the issue.

Also, just a request that updates be kept as small as possible for the job... took a full day of retries to get this update on one computer here in Myanmar. Think of downloading 80MB in the age of Napster as that's our level of connectivity.


## Answer (score 0, by Stefano (OF) on 2016-11-22)

Link: https://openforis.support/questions/876/open-foris-collect-survey-export-error/916

Dear Adam,  
When you have multiple installations of Collect and you need to update them all, you can download the **updater** executable file a single time from [here][1], then you have to copy the collect-updater.exe file into the folder *c:\opt\openforis\collect\autoupdate* and run it from there.  
Unfortunately we didn't update any incremental updater yet, but it's in our plan for the brand new Collect next year.  
Thanks,  
Open Foris Team

  [1]: http://www.openforis.org/nexus/service/local/artifact/maven/redirect?r=releases&g=org.openforis.collect&a=collect-updater&v=LATEST&c=windows&e=exe


## Answer (score 0, by AdamJDuncan on 2016-11-23)

Link: https://openforis.support/questions/876/open-foris-collect-survey-export-error/921

OK thanks; I've saved the link. ~~~~~~~~~~~~~~~~~~