---
title: "Collect Data: Preview button is not working!"
url: "https://openforis.support/questions/940/collect-data-preview-button-is-not-working"
tags: ["collect"]
status: "answered"
score: 0
answer_count: 2
asked: "2016-11-25T17:37:50"
last_activity: "2016-11-27T18:49:40"
source: "Open Foris Support - Q&A Forum"
license: "Copyright Open Foris, 2026. Some rights reserved under creative commons license."
---

# Collect Data: Preview button is not working!

Asked by jinkaizhang on 2016-11-25

Hello,

I am really new to OPenforis tools. I successfuly installed OpenForis Collect and tried to play with the Survey Designer.

I download the survey from the website (http://openforis.org/newwebsite//fileadmin/user_upload/CollectEarth/demo_youtube_2016-01-22T18_53_21.collect).

The importing was successful, and i can see the attribute list. But when i clicked the "Preview" button, i could only see error message saying "The Collect Earth server is not running!", i could not see the forms.   Basically i followed the instruction in the Youtube ( https://www.youtube.com/watch?v=Ml76no4XAdk). I am not sure what is going on.

Thanks,

Jinkai


## Answer (score 0, by Stefano (OF) on 2016-11-25)

Link: https://openforis.support/questions/940/collect-data-preview-button-is-not-working/943

Dear Jinkai,  
We will contact you to your private email to have more info about this error.  
Thanks,  
Open Foris Team


## Answer (score 0, by Stefano (OF) on 2016-11-27)

Link: https://openforis.support/questions/940/collect-data-preview-button-is-not-working/950

Dear Jinkai,  
The problem you found will be solved with the version 3.12.3 of Collect that will be released tomorrow 28th of November.  
Thanks,  
Open Foris Team