Hi devs,

We are running into an error when reviewing a completed project using the admin review setting. When we attempt to change the subplot answers and save the changes, an error message pops up saying "this plot has no samples, please flag the plot." It appears that all subplots are Removed on the platform and can no longer make any changes to the plot.

When we download the sample csv file, all of the answers to the changed subplots are BLANK. This is happening on multiple projects, including project ID 51944, "LUCC_Parana_HRP_2014_2023_sample7_n500" where we just tested this. Luckily we only changed 2 plots and we have the previous answers saverd, so we can revert the changes once the system is not bugging anymore.

Could you please check this ?

Att, Ricardo Dalagnol

asked 21 May, 20:41

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ricds
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edited 21 May, 23:26

Open%20Foris's gravatar image

Open Foris ♦♦
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Hi Ricardo,

Hmm, this should have been fixed as of this morning. I have asked our developer to take a look into your specific project. Thank you for your patience.

Shanna

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answered 2 days ago

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shobbs
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Thank you for the extra detail, Ricardo! I've passed this information along to our developer, and will keep you updated.

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answered 2 days ago

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shobbs
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Hello Ricardo,

I've passed this along to our team, and they are looking into it. I'll keep you updated on what they find.

Thank you!

Shanna

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answered 22 May, 18:47

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Hi Shanna, do you have an update on the issue? It is still has the same bug

Ricardo

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answered 2 days ago

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ricds
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Hey Shanna

It appears that it is not saving the answers when we review / change it. After doing the change and pushing Save, CEO gives a message that there are no samples in that plot. If we refresh the page, it shows the previous answers before the edit.

Ricardo

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answered 2 days ago

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ricds
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question asked: 21 May, 20:41

question was seen: 303 times

last updated: 2 days ago