Collect not launching

Hi all, Since the last updates of Collect it is not launching on Windows 10. The behavior is strange: if I do an update before is starts correctly, without updating before it is not starting. I assume that the change to the new version requires a new isntallation (updating might not be enough)? Can you confirm?

Thanks, Lutz

collect

asked 05 Dec '17, 09:23

Fehrmann
77●3●19●35
accept rate: 0%

3 Answers:

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Dear Lutz,
Please try to:

shutdown Collect
delete the folder C:\OpenForis\Collect\webapps\collect (only that folder, do not delete the file collect.war)
start Collect again

We are trying to figure out what can be the problem. Meanwhile we will contact you to your private email address to have more information about this issue.
Many thanks,
Open Foris Team

permanent link

answered 05 Dec '17, 09:47

Stefano (OF) ♦♦
4.8k●1●1●9
accept rate: 19%

0	Hi Stefano, thank you for very fast support, the problem seems to be solved! Lutz permanent link answered 05 Dec '17, 10:07 Fehrmann 77●3●19●35 accept rate: 0%

0	Same problem: trying starting/updating collect up not waorking anymore; solution:...\Collect\webapps\collect! permanent link answered 15 Dec '17, 01:30 joseph 143●2●11●29 accept rate: 0%

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question asked: 05 Dec '17, 09:23

question was seen: 2,687 times

last updated: 15 Dec '17, 01:30

Collect not launching

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