Dear OF Team, After I set my "Operator" name, the "update" botton doesn't appear on the right side of progress bar. When I click the botton of "Help/check for updates of Collect Earth". It showed "Connect to the Internet" ,"use HTTP Proxy" and required us input Server and Port. I tried many times and failed all the time. How to solve this problem? Best, hong

asked 06 Feb '21, 03:50

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accept rate: 0%

Dear Hong,

Not sure I understand your question....

If you installed Collect Earth recently you do not need to update. The last version of Collect Earth ( as of 6/February/2021 ) is 1.12.8 from December 2020.

If you want to check the version installed in your computer, go to Help->About... in the Collect earth main menu and this will show you something like :

alt text

If you have an old version and want to update you can also use the Help->Check for Updates of Collect Earth

If for some reason the updating process fails, you can just download the whole application from our website and re-install it. Don´t worry, this process does not remove the data collected or surveys you ahve worked on as this data sits in a different user folder in the system

permanent link

answered 06 Feb '21, 10:33

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collectearth ♦
accept rate: 17%

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question asked: 06 Feb '21, 03:50

question was seen: 573 times

last updated: 06 Feb '21, 10:33