Hello, after installing collect, launcher.exe does not run. I have uninstalled the antivirus on my computer, I have uninstalled collect and deleted openforis collect files and reinstalled collect but nothing. collect launcher does not start. I need help please Thank you in advance

asked 12 Jul, 21:24

david_tehe's gravatar image

david_tehe
111
accept rate: 0%


Dear user,
Please try to start the launcher (c:\OpenForis\Collect\OpenForisCollect-launcher.exe) from the Command Prompt, to see if there are any errors.
We will contact you to your private email address to better understand the problem.
Many thanks,
Open Foris Team

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answered 12 Jul, 21:54

OF%20Collect's gravatar image

OF Collect ♦♦
3.9k18
accept rate: 22%

hello, I tried with the launcher (C:\OpenForis\Collect\OpenForisCollect-launcher.exe). There is no error message, and the launcher still does not start.

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answered 16 Jul, 15:20

david_tehe's gravatar image

david_tehe
111
accept rate: 0%

Dear David,
Please try to check the content of the file C:\OpenForis\Collect\logs\collect_server.log and try to see if you have any errors there.
Otherwise please try to startup the control panel by running this command from the Command Prompt (move to C:\OpenForis\Collect folder first):
.\java\bin\java.exe -cp .\lib\* org.openforis.collect.controlpanel.CollectControlPanel

Many thanks,
Open Foris Team

P.S. our colleague Stefano Ricci has contacted you to your private email address, please check answer him (check also the spam folder, thanks).

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answered 18 Jul, 20:55

OF%20Collect's gravatar image

OF Collect ♦♦
3.9k18
accept rate: 22%

edited 18 Jul, 20:55

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question asked: 12 Jul, 21:24

question was seen: 64 times

last updated: 18 Jul, 20:55