Dear OF-team,
We are currently testing a survey with a new smartphone (Galaxy S20). Turns out that all images are turned by 90 degrees (both on the phone and in the output file). When using the very same survey on a different phone, this error does not occur. Additionally, the S20 does not turn any pictures by default, i.e. when photos are taken and open in the phone's gallery. We are wondering so, whether this is an issue with OF running on Samsung phones. Do you have any suggestions how to correct this?
Another thing we notices is that the images are up to 25MB in size, even though I specified a maximum size of 10MB in the collect survey. How can I reduce the file size effectively?
Thanks in advance,
Jan