Hi, I’m trying to access the WHISP API, but I’m getting an error: “Failed to load API key.”
I’ve tried refreshing and reloading the page, but the issue persists. Could you advise what might be causing this? Is there any setup or configuration required before accessing the API?
Thanks in advance!
asked
Kamelia 41●1●5 accept rate: 0%
Open Foris ♦♦ 1.1k●5●7●14
Accepted answer
Hello, I’ve been getting the same error since last Friday. It seems to be an issue on their side, so there’s nothing we can do on our end.
answered
Emma 21●2 accept rate: 0%
Accepted answer
Hello, same issue for me since last Friday. No access at all.
answered
Edna 21●2 accept rate: 0%
Accepted answer
Same here as of Monday morning. Usually when this happens the devs are pretty good at getting on top of it so I anticipate it will be fixed today
answered
ldawson 21●6 accept rate: 0%
Accepted answer
Dear all
We are aware of the issue, working on it and will signal when the API is up again
Sorry for the inconvenience
answered
lecrabe ♦ 436●3●7●12 accept rate: 5%
Accepted answer
Hi everyone,
The issue has been identified and fixed. A recent configuration update introduced a timing problem that prevented the API key from loading correctly for unauthenticated users. The fix has been deployed.
Please try again and let us know if you experience any further issues.
Apologies for the inconvenience.
answered
radu 21●3 accept rate: 0%
Accepted answer
Hello, thank you for resolving the issue. I can now access the WHISP API successfully. Appreciate your support.
answered
Kamelia 41●1●5 accept rate: 0%
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