Import data from „Mobile“ to „Data Management“ does not work

  • Asked
  • Active
  • Viewed 2799 times
0

Dear OF team After the last update of the collect (version 3.21.8), I can’t upload exported data from „Mobile“ to „Data Management“. When I import the data in the „Data Management“ and click on “Generate import Summary” this button becomes light green and in such a situation freezes. See attached pictures.

https://drive.google.com/drive/u/0/folders/0B1GL4ASXM8jjYmRYQVFzZGlTZ0E

Thank you very much in advance.

0

Accepted answer

Hi Beka,
Try to shutdown Collect, close all your web browser windows/tabs, clean the browser cache and restart Collect.
Many thanks,
Open Foris Team

Your answer

Markdown text. Shortcuts: Ctrl+B bold, Ctrl+I italic, Ctrl+K link, Ctrl+E code, Ctrl+Shift+V paste as plain text. Tab indents list items and code; press Escape, then Tab, to leave the text box.

Insert an image

Say what the image shows, for people who can't see it.

Keyboard shortcuts

Anywhere

?
Show this list
/
Search
g h
Go to the home page
g q
Go to the questions
g t
Go to the tags
g u
Go to the users
a
Ask a question

Lists of questions

j k
Next or previous question
Enter
Open the question

Question pages

j k
Next or previous post

Shortcuts never apply while you type in a text field. Members can turn them off in their preferences.