Since the last 2 updates Collect mobile crashes constantly after several activities such as scrolling between parameters or pages. Help, JB

asked 10 Apr '18, 23:28

joseph's gravatar image

joseph
14321129
accept rate: 0%


Dear Joseph,
Unfortunately the problem doesn't seem to be related to numeric fields empty or filled with 0... try to reproduce the problem with a simpler survey.
Many thanks,
Open Foris Team

permanent link

answered 28 Apr '18, 23:28

Stefano%20%28OF%29's gravatar image

Stefano (OF) ♦♦
4.8k119
accept rate: 19%

Dear Joseph,
Please use the "Report" function when the application crashes; anonymous data about the generation of the error will be sent to us and we will investigate on the problem you have.
Many thanks,
Open Foris Team

permanent link

answered 12 Apr '18, 09:13

Stefano%20%28OF%29's gravatar image

Stefano (OF) ♦♦
4.8k119
accept rate: 19%

Dear Open Foris Team,

I send several times a "Report", hope you receved? But problem has nt been solved yet..

Meanwhile I discovered something what might help: CMobile crashes when scrolling through a record (sample) and when I arrive at an EMPTY numeric field! When I fill them, e.g. with a "0", the system does not crash anymore (after i filled all those occasions with a number).

Succes, Joseph

permanent link

answered 28 Apr '18, 01:05

joseph's gravatar image

joseph
14321129
accept rate: 0%

The survey that I have problem with worked fine till mid March or so! It is not a complicated design and worked already for more than a year. Hope really that you can find solution for this crashing when numeric fields are left open. For the time being I will fill them with at least a "0" so that Collect mobile not crashes. Tnx.

permanent link

answered 02 May '18, 11:20

joseph's gravatar image

joseph
14321129
accept rate: 0%

Dear OF team, many thanks the latest update of Collect Mobile (1.6.5[132]) solved the problem of crashing in data collections keeping empty numeric fields.

permanent link

answered 05 May '18, 12:16

joseph's gravatar image

joseph
14321129
accept rate: 0%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×494
×7

question asked: 10 Apr '18, 23:28

question was seen: 4,044 times

last updated: 05 May '18, 12:16