Since the last 2 updates Collect mobile crashes constantly after several activities such as scrolling between parameters or pages. Help, JB
asked
joseph 132●3●20●30 accept rate: 0%
Accepted answer
Dear Joseph,
Unfortunately the problem doesn't seem to be related to numeric fields empty or filled with 0... try to reproduce the problem with a simpler survey.
Many thanks,
Open Foris Team
answered
Stefano (OF) ♦♦ 5.7k●1●1●9 accept rate: 19%
Accepted answer
Dear Joseph,
Please use the "Report" function when the application crashes; anonymous data about the generation of the error will be sent to us and we will investigate on the problem you have.
Many thanks,
Open Foris Team
answered
Stefano (OF) ♦♦ 5.7k●1●1●9 accept rate: 19%
Accepted answer
Dear Open Foris Team,
I send several times a "Report", hope you receved? But problem has nt been solved yet..
Meanwhile I discovered something what might help: CMobile crashes when scrolling through a record (sample) and when I arrive at an EMPTY numeric field! When I fill them, e.g. with a "0", the system does not crash anymore (after i filled all those occasions with a number).
Succes, Joseph
answered
joseph 132●3●20●30 accept rate: 0%
Accepted answer
The survey that I have problem with worked fine till mid March or so! It is not a complicated design and worked already for more than a year. Hope really that you can find solution for this crashing when numeric fields are left open. For the time being I will fill them with at least a "0" so that Collect mobile not crashes. Tnx.
answered
joseph 132●3●20●30 accept rate: 0%
Accepted answer
Dear OF team, many thanks the latest update of Collect Mobile (1.6.5[132]) solved the problem of crashing in data collections keeping empty numeric fields.
answered
joseph 132●3●20●30 accept rate: 0%
Once you sign in you will be able to subscribe for any updates here
