Collect Surveys Lost after Server Crash

0	Hi Support Team, it seems, all (!!) my surveys have been lost, following a crash of OF Collect server. I restarted Collect, now the list of surveys is empty. Any idea what I can do and/or what could have happened? Thanks!! collect asked 17 Aug '18, 13:08 wexxo 95●2●23●43 accept rate: 4%

2 Answers:

active answers oldest answers newest answers popular answers

Dear Alex,
In the current version of Collect there is a problem cloning code attributes: the related code list is not copied and the no code list is selected in the editor screen.
If you save the survey in that state, Collect won't be able to load the survey anymore and so all the list of surveys.
We will fix this issue with the next release of Collect (3.22.8).
Many thanks,
Open Foris Team

permanent link

answered 17 Aug '18, 17:10

Stefano (OF) ♦♦
4.9k●1●1●9
accept rate: 19%

Hi again,

thanks for your prompt reply and action. After your quick fix of the collect.db file (located at c:\Users\YourUser\OpenForis\collect\data\collect.db), the surveys are accessible again.

I greatly appreciate the fast and efficient support. Many thanks!

Alex

permanent link

answered 20 Aug '18, 05:58

wexxo
95●2●23●43
accept rate: 4%

Your answer

toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

*italic* or _italic_
**bold** or __bold__
link:[text](http://url.com/ "title")
image?![alt text](/path/img.jpg "title")
numbered list: 1. Foo 2. Bar
to add a line break simply add two spaces to where you would like the new line to be.
basic HTML tags are also supported

learn more about Markdown

Question tags:

collect ×494

question asked: 17 Aug '18, 13:08

question was seen: 2,386 times

last updated: 20 Aug '18, 05:58

Collect Surveys Lost after Server Crash

Follow this question

Related questions