Hi OF team

I tried to add entity from 'add node from another survey' after that was error and all survey disappeared. When I tried to create a new survey, that new one also disappeared.However, I found that these surveys are not deleted. Please tell me, how to get back me surveys :)

Thanks in advance

Best regards

Beka

asked 02 Dec '18, 21:41

beka's gravatar image

beka
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accept rate: 6%

edited 05 Dec '18, 22:50

Stefano%20%28OF%29's gravatar image

Stefano (OF) ♦♦
4.8k119


Hi Beka,
Probably something got wrong and the survey you were working on is corrupted.
We will contact you to you private email so you can share with us your database and we will fix it.
Many thanks,
Open Foris Team

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answered 02 Dec '18, 22:08

Stefano%20%28OF%29's gravatar image

Stefano (OF) ♦♦
4.8k119
accept rate: 19%

Hi OF team

I have the same problem: after i tried to add entity from another survey, all of them disappeared from survey list in collect despite i can see in postgres database.

Many thanks,

Lluís

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answered 05 Dec '18, 22:42

lcomas's gravatar image

lcomas
115
accept rate: 0%

Dear all,
We encoentered some problems with the function "add node from another survey" and so we will remove it from the next version of Collect until we solve them.
Meanwhile we will contact you to your private email address to restore the data from your databases.
Many thanks,
Open Foris Team

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answered 05 Dec '18, 22:52

Stefano%20%28OF%29's gravatar image

Stefano (OF) ♦♦
4.8k119
accept rate: 19%

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question asked: 02 Dec '18, 21:41

question was seen: 2,406 times

last updated: 05 Dec '18, 22:52