HTTP ERROR 404 Problem accessing /collect/index. Reason: Not Found Powered by Jetty:// 9.4.2.v20170220

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Hi Open foris team, My collect was working well. I just updated the latest version and opened open foris collect. It runs easily and can be seen login page. After inputting user name and password it shows the following error. HTTP ERROR 404 Problem accessing /collect/index. Reason: Not Found Powered by Jetty:// 9.4.2.v20170220 What should I do? please suggest me. Thank you.

1

Accepted answer

Hi Rajkumar,
Unfortunately something went wrong with the build of the latest release. We will release an update in a few hours.
Many thanks,
Open Foris Team

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Accepted answer

Thanks! Would you mind letting us know when that release happens? I'm still getting this error but haven't noticed a new version.

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Accepted answer

Hi Open Foris Team,

I am able to log in and can view the survey list, but when I click on a survey or try to edit it gives this error: HTTP ERROR 404 Problem accessing /collect/surveydesigner/survey_edit.zul. Reason:

Not Found

Powered by Jetty:// 9.4.14.v20181114

I updated Collect to the 3.24.2 version yesterday.

Thanks, Alison

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Accepted answer

Hi Open Foris Team,

I've tried deleting that folder, uninstalling, reinstalling, updating. I'm still getting the same error. Any ideas?

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Accepted answer

Dear Alison,
We will contact you to your private email to have more information about your error.
Many thanks,
Open Foris Team

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Accepted answer

The same problem - cannot edit surveys. Says 'Problem accessing /collect/zk/surveydesigner/survey_edit.zul. Reason: Not Found'

Tried to update, delete collect folder

Version: 3.24.4

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Accepted answer

Dear users,
This problem has been fixed with the latest version of Collect (3.24.6), please update it.
Many thanks,
Open Foris Team

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