Unable to log in in Collect after installing it on a new computer

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Hi,

I cannot log in on my Collect with all my surveys...

Someone had a similar problem in 2018 but it was solved offline so I am not sure what I am supposed to do.

Thanks for the help OF team!

Florence

asked

flandsberg 101●2●59●83 accept rate: 0%

0

Accepted answer

Dear Florence,
All the data used by Collect is stored in your computer, in the folder C:\Users\YOUR_USERNAME\OpenForis\Collect\data
If you want to use Collect in a new computer and preserve the old data, please shutdown Collect, copy all that folder into your new computer under the same path, startup Collect again.
Many thanks,
Open Foris Team

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answered

Stefano (OF) ♦♦ 5.7k●1●1●9 accept rate: 19%

Thanks Team for the help! I was able to salvage the old folder!

flandsberg flandsberg

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