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Dear OF Arena, I have again an issue that happened in the past (see https://openforis.support/questions/3795/of-arena-mobile-images-are-uploaded-to-the-cloud-but-cannot-be-opened#gsc.tab=0). The uploading of images from Arena Mobile to the could survey worked normally for the last few weeks, but since late last week, after uploading the image to server (which works), I cannot open those images from the server. When I open the image, I get a white window saying "internal server error". If I try to export my survey data 'with files' it returns an error message. Thank you for your help, Bruno |
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Dear all, I discovered the same problem with Arena Mobile: the image seem uploaded: no errors, recorded as being uploaded, BUT not accessible: error! In the AM Experiments: so far so good: images uploaded and accessible. |
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Hi Joseph, thanks for sharing, What is your survey? |
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Dear all, |
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Hi Bruno, Are you able to see the files on the mobile form? Best, |
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Dear OF team, Thank you for your quick reply. Yes I could see the images normally in my mobile, although I have deleted that particular data after having uploaded it to the server. Please keep me posted on this issue. Best wishes |
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Note that I also have noticed a problem related to the file extensions ".jpg" vs. ".jpeg"; maybe this is a related issue? |