arena mobile returns error on upload

Hey everyone,

I am trying to upload multiple records of my survey. At first, it went fine but now I am receiving a rather cryptic error message:

TypeError: undefined is not an object (evaluating 'I.meta.fileName'). So it appears to me it has some issues with some naming of an image file? The survey contains the option upload multiple images.

I removed the existing records on the server but it still failed when uploading.

Screenshot: https://ldi-safe.rlp.de/index.php/s/cSoa26TAqNqm2iz

Best wishes Alex

arena arena-mobile

asked 07 Jun, 16:03

amilles
25●5
accept rate: 0%

edited 07 Jun, 16:16

One Answer:

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Could you export the records and send us the copy ( press the arrow on the right )

permanent link

answered 07 Jun, 16:33

Ramiro (OF)
232●4
accept rate: 14%

I tried but export does not seem to work. There is no pop-up after selecting either "all records" or "only updated records" that would lead to an app. I've installed the file manager +

(07 Jun, 16:36) amilles

Any ideas / suggestions on how to proceed?

Best wishes, Alex

(10 Jun, 08:40) amilles

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arena ×58
arena-mobile ×46

question asked: 07 Jun, 16:03

question was seen: 805 times

last updated: 10 Jun, 08:40

arena mobile returns error on upload

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