Hi,

I am facing a problem when trying to upload data from the CollectMobile to the server. Testing the server connection in "Settings" works fine, but when actually trying to sync / upload data, I get an error: "Value <html of type java.lang.String cannot be converted to JSONObject". Do any of you have some experience with this, as what can be the cause of it?

thanks and regards

asked 19 Jul '18, 16:21

mpanev's gravatar image

mpanev
1135
accept rate: 0%


Dear Metodi,
Maybe the address you specified is wrong.
Please try to:
- specify the address in this format: http://www.yourdomain.org/collect
- test the connection to the server using the button in the settings page

Many thanks,
Open Foris Team

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answered 19 Jul '18, 16:54

Stefano%20%28OF%29's gravatar image

Stefano (OF) ♦♦
4.8k119
accept rate: 19%

Hi,

I have tested the connection to the server using the button in the settings menu. there is shows me no problem, i get successfull connection message. but when I try to submit the data to the server, it does not go through. It shows than the message written above in the first post.

Regards

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answered 19 Jul '18, 17:23

mpanev's gravatar image

mpanev
1135
accept rate: 0%

Dear Metodi,
Can you double check that the username and password are correct and can you try to login into Collect Desktop using that username and try to create a record?
Thanks,
Open Foris Team

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answered 24 Jul '18, 08:53

Stefano%20%28OF%29's gravatar image

Stefano (OF) ♦♦
4.8k119
accept rate: 19%

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question asked: 19 Jul '18, 16:21

question was seen: 3,391 times

last updated: 24 Jul '18, 08:53