|
Hello!
I |
|
Dear user, |
|
Dear colleague, I think that I got the same issue on some android phones (some phones import successfully and others did not). I have not yet understood it fully, but I suspect that this is a problem of sd card setting on the phone, i.e. your phone is not able to write to your sd card. Because when I tried to copy the folder created on a phone that could import the survey onto the right location of the phone that did not work (on sd card, Android, ...org.openforis ... data... survey); and I then started Collect, now the problematic phone was opening the survey without problem; it could simply not install it from the .collect-mobile file because he seemed to not be able to write to the sd card. Formatting the sd card, with setting as external memory, worked for those phones (they were then able to write on the sd card). I hope this helps. Bruno |
|
Dear Bruno, |
|
Dear colleague, I tried on several phones for colleagues and I am pretty sure that when installing Collect for them I accepted authorization to the app. Redoing the same but with a new sd card solved the issue. I assumed that my colleague's initial sd card had been installed with different setting, maybe not allowing any app to write to the sd card? When there was the issue, installing Collect was successfull, and some folders had been created on the sd card (Android/data/org.openforis.collect/files/, but not down to the last folder "surveys"). When trying to load a .collect-mobile survey file, the operation failed. I don't if this helps. Best wishes, Bruno |