I can't import the collect mobile survey file

Hi OFT!

open foris desktop application I'm preparing the survey. But I can't open the file in the phone application. where am i making a mistake? I see an error message when importing

![Error Message] https://drive.google.com/file/d/1CT-eEosVa1FpG8l3Y1S9gCi3PlguX4v9/view?usp=sharing

collectmobile collect-mobile

asked 18 Feb '19, 10:22

ormserdar
26●5●16
accept rate: 0%

edited 18 Feb '19, 10:24

4 Answers:

active answers oldest answers newest answers popular answers

Dear user,
Please try to check with an Android file manager if the file you are trying to import is empty.
In that case try to copy it again into the device or copy it into another location (e.g. in the SD card) and import it again, or put it in Google Drive or Dropbox and import it directly from there (suggested option).
Many thanks,
Open Foris Team

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answered 21 Feb '19, 07:04

Stefano (OF) ♦♦
4.9k●1●1●9
accept rate: 19%

I'm sorry. I tried everything your said. But I see new error, in addion to I use your exeample mobile collect. The result is that same.

You see below link

https://drive.google.com/file/d/13X8Hbnnbf5erOAwR6-m3Ke4JyyAB_GH_/view?usp=sharing

Can you help me please..

(26 Feb '19, 11:50) ormserdar

0	Dear user, We have contacted you to your private email to share with us your survey. Please let us know, many thanks. Open Foris Team permanent link answered 04 Mar '19, 10:20 Stefano (OF) ♦♦ 4.9k●1●1●9 accept rate: 19%

0	Dear team, please help. From the previous developer, I only have files with the extension .collect-mobile Can I restore the survey from them? permanent link answered 09 Mar '22, 16:51 Zholdosh 11●1 accept rate: 0%

Dear user,
The .collect-mobile survey is an optimized format for Collect Mobile.
In Collect Desktop there is no way to import the survey from that format, but we can do it if you share with us the .collect-mobile file. We will write you to your private email to help you with that.
Thanks,
Open Foris Team

permanent link

answered 09 Mar '22, 18:42

Stefano (OF) ♦♦
4.9k●1●1●9
accept rate: 19%

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collectmobile ×171
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question asked: 18 Feb '19, 10:22

question was seen: 3,390 times

last updated: 09 Mar '22, 18:42

I can't import the collect mobile survey file

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