Collect Mobile very slow on Android 8.1

Dear Open Foris team, I have been using Open Foris Collect Mobile for 8 months. My surveys are working nicely. But as I just changed phone and got a more recent one with Android 8.1, the same Collect survey that I was using is now become much slower. The survey is slowed down a bit randomly, and also operate at normal speed on some screens of the survey. The swiping from a screen to the next is mostly ok. But the selection of an element from a list can take several seconds from the moment I tap my finger on the screen and the moment the option gets selected. I would like to know if this is a known issue with Android 8.1? And if and when you can fix this? Best wishes, Bruno

collectmobile

asked 16 Aug '19, 05:05

bsenterre
111●7●24
accept rate: 0%

2 Answers:

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0	Dear Bruno, We have never faced any problems specific to Android 8.1. We will contact you to your private email so you can share with us your survey to test. Many thanks, Open Foris Team permanent link answered 21 Aug '19, 15:19 Stefano (OF) ♦♦ 4.8k●1●1●9 accept rate: 19%

Dear Open Foris Team,

I have the same issues as above with Android 10. Could you please advise?

Regards, Roksolana Petrovska

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answered 18 Apr '23, 12:00

rpetrovska
11●2
accept rate: 0%

Dear Roksolana,
We will contact you to your private email address, so you can share with us your survey and we can better investigate your issue.
Many thanks,
Open Foris Team

(18 Apr '23, 13:36) Stefano (OF) ♦♦

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question asked: 16 Aug '19, 05:05

question was seen: 2,311 times

last updated: 18 Apr '23, 13:36

Collect Mobile very slow on Android 8.1

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