In Collect Mobile, when I try to backup a survey, a popup message tells me "Please insert SD card to store backup on" while a card is available. When I press OK, the backup is saved on internal storage. How can I get a backup on my SD card I could restore if my device crashes ? |
Dear Jerome,
In order to restore the data, you can insert the "old" SD card into the device; when you start up Collect Mobile you will see all the old data. |
On my Samsung XCover 4 (Android 9), it does not work. Nothing is recorded on the SD card. The application never asks me for permission to write to an external storage. |
Dear Jerome, |