issue decimal separator on Samsung A21s

  • Asked
  • Active
  • Viewed 3890 times
0

Dear Openforis team

I recently encountered an issue with Openforis collect mobile on my Samsung A21s android v12. I can't record decimal numbers anymore in real number attributes as I used to do in the past. Somehow, the keyboard doesn't include any "comma" anymore but only one key with a "dot" and "-" together. But when pressing it, I cannot enter any dot and it won't allow me to write decimals.

I assume this is an issue with the android version of my Samsung as I tried the exact same survey on another device (Blackview) and it works perfectly.

Thank you for fixing this quite important issue.

Best wishes Francois

asked

Fbaguette 11●1●3 accept rate: 0%

0

Accepted answer

Dear Francois,
This issue can be related to the keyboard app used by your device.
Please try to install some other application for the keyboard, like Google keyboard (GBoard) and let us know.
From the application point of view we cannot do too much, except asking your device to "show a keyboard with the possibility to insert numbers"...!
Many thanks,
Open Foris Team

permanent link

answered

Stefano (OF) ♦♦ 5.6k●1●1●9 accept rate: 18%

0

Accepted answer

Dear openforis team,

Thank you very much for your support. Indeed, the option of using Google keyboard solved the issue.

Many thanks. Grancois

permanent link

answered

Fbaguette 11●1●3 accept rate: 0%

Your answer

Insert an image

Say what the image shows, for people who can't see it.
At least 50 characters

Powered by the Open Foris edition of OSQA Content licensed under CC BY-SA 3.0

This Q&A software is free and open source (GPL). Any organisation can run it for its own community: get the code and instructions at github.com/openforis/osqa.

Keyboard shortcuts

Anywhere

?
Show this list
/
Search
g h
Go to the home page
g q
Go to the questions
g t
Go to the tags
g u
Go to the users
a
Ask a question

Lists of questions

j k
Next or previous question
Enter
Open the question

Question pages

j k
Next or previous post

Shortcuts never apply while you type in a text field. Members can turn them off in their preferences.