Server failure? Can't open projects...

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Sorry for the alarming title, but my team can't open any projects. The platform will open and we can see the list of projects, but when we try to open a project we see the following error:

"Cannot invoke \"clojure.lang.IFn.invoke(Object, Object)\" because \"is_authenticated_QMARK_\" is null"

We have tested this on separate accounts and are seeing the same error, and we get this error on both private and public projects.

I am using Chrome and the developer console also reports:

GET https://app.collect.earth/collection?projectId=56895 500 (Internal Server Error)

Please let me know if you need any additional information. Thank you.

0

Accepted answer

Hello,

CEO should be back up and running, with all projects accessible. I apologize for the inconvenience, and please do not hesitate to reach out if you experience further issues.

Thank you,

Shanna

Hi Shanna,

Thank you very much for your quick response (and for the great platform)!

Best, Seth

sgorelik sgorelik
1

Accepted answer

Hello,

Thank you for alerting us and sharing the detailed information. We are actively investigating this issue, and will keep you updated as soon as we have more information or a fix in place.

Thanks again for your patience while we work on this.

-Shanna

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