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No matter what format data I try to use, CSV, SHP, etc. nothing seems to work in terms of uploading during the plot design phase for project creation. There are no error messages, I've tried correctly formatted (PLOTID,LAT,LON) and purposely incorrectly formatted files to the same effect. It seems to upload but there no longer is an automated AOI and plot points overlaid on the map. Is the system simply not working any more or is there something else potentially wrong? Update: After running some more tests, and checking the JavaScript console upon CSV upload it appears there's a 500 server error on POST during the upload/processing request: It appears that on upload of any file there's a 500 error being returned by the server: https://i.gyazo.com/61aa14405f8915774146c1b83de93d6e.png It seems very likely that it's a backend issue? Here's the minimal data file that I'm trying to upload as a CSV test case: |
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Hello, Thank you for reaching out. To make sure I’m understanding the issue correctly, are you unable to create a project at all, or is the problem specifically that the preview isn’t displaying as expected? Any additional detail you can share will help us narrow it down. Also, if you can email any of the files to support@collect.earth, we can take a closer look and help troubleshoot. Best, -Shanna Thanks for the response! I've worked through various approaches and tried everything I could think of to provide both "correct" and incorrectly formatted CSV files during the Plot Design stage of a new project creation. The project can be saved in draft form, and I can create projects using an AOI and random plot or gridded plot locations without any errors. But while trying to provide plot locations via CSV it fails silently. I've also tried to use plot boundaries provided via SHP and GeoJSON and neither of those uploads work either. And just to note, I've used the barest minimum of test files to try to figure out whether it's header row issues, data issues... I've saved as UTF-8 CSVs, with and without string delineators, etc. The "sample" CSV you download during this step has never worked to simply reupload, but even it fails silently now whereas it used to throw an error on screen due to incorrectly labeled columns if I recall correctly. https://i.gyazo.com/9451b8cf5ef6c643d4912218d9b935d7.jpg PLOTID,LON,LAT 1,0,0 2,1,1 It appears that on upload of any file there's a 500 error being returned by the server: https://i.gyazo.com/61aa14405f8915774146c1b83de93d6e.png It seems very likely that it's a backend issue? |
