It seems that sometime after the update of Collect Earth Online to the new interface that Planet Monthly Composites have stopped loading (the map remains white regardless of year/month selection). I've confirmed my access token/API key has not changed and the imagery still looks like its configured identically to when I set it up for my Institution and added it to projects. Any ideas on how to troubleshoot it?

asked 8 hours ago

FRS's gravatar image

FRS
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Hello,

Thank you for reaching out. Could you please share which Institution this is occurring in? If you do not want to post publicly, you can email support@collect.earth.

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answered 6 hours ago

shobbs's gravatar image

shobbs
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accept rate: 6%

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question asked: 8 hours ago

question was seen: 17 times

last updated: 6 hours ago