No decimal separator on Samsung Tab A

Question

Hello OpenForis-Team,

i created a survey with Collect and now i test it on a Samsung Tab A with Collect Mobile. However, no decimal separator is displayed on the keyboard.

Any suggestions?

Thanks. Rene

Accepted Answer · 2018-11-21T09:32:08

3

Accepted answer

Hi Andras,

thanks for your answer. The number attributes i meant are set to real. But it seems that the Samsung Tab keyboard do not work correctly in my case. So i tried the Google keyboard and now it works.

Rene

Hi Rene,

Good to know, I might run into the same problem in the near future.

Andras 21 Nov '18, 11:02

Answer 2 · 2019-06-07T08:58:43

We experienced that this is a general problem with Samsung devices, same problem occurs on e.g. Samsung Galaxy S8. Its not nice but it might work if you install another keyboard on your device.

Answer 3 · 2018-11-20T10:23:54

0

Accepted answer

Hi Rene,

This usually happens with number attributes set to integer and not real. I guess the Android version is fairly recent, no?

Answer 4 · 2019-06-22T22:32:15

I have a similar question. How is it possible to enter negative numbers in Collect Mobile? In the Samsung Tab A keyboard, the minus sign is missing. Do I also need to install a new keyboard?

Answer 5 · 2019-08-09T14:16:26

Hi

the one reason of this problem could be tablet language, try to change language to "English (United Kingdom)".

settings -> General management -> Language and input -> Language -> English (United Kingdom)

best regards

Beka

No decimal separator on Samsung Tab A

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