CollectEarth Update failed

0	Hi community, I am having trouble installing the latest my collect Earth update. Help appreciated My log file is here How could I attach the log file? Or I'm not sure if you can access it? Thanks a lot! Tesfay collectearth asked 05 May '15, 18:12 Tesfay 0●2●5●8 accept rate: 0%

2 Answers:

Hi Tesfay,

Any additional information would be appreciated (operating system, CE version, issue faced). Or can you just download again the installer and run it?

Thanks,

Giulio

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answered 06 May '15, 09:55

gmarchi ♦♦
36●2●2●6
accept rate: 7%

I did try multiple times. the os is win7 & CE version I had was the latest, I believe. there is a log file but how can I attach or share? Tesfay

(08 May '15, 04:06) Tesfay

Hello Tesfay,

You can access the log fiel from Collect Earth menu ( Help->Open Application Log file)

alt text

You can just select (Ctrl+A) and copy the text in that window and post it here ( If the log is very long just post the last few hundred lines).

Best

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answered 08 May '15, 11:06

Open Foris ♦♦
1.1k●5●7●14
accept rate: 10%

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question asked: 05 May '15, 18:12

question was seen: 5,498 times

last updated: 08 May '15, 11:06