Error in 1st start-up of Collect Earth

Dear OFT,

I installed the CE in a laptop (windows 8.1) and I got an error pop-up "i.e. the Collect Earth file could not be open. Please make sure that the Google Earth is installed" (see attached also), although the Google Earth is installed.

Screenshot: https://drive.google.com/open?id=1gjSrdrJVgrb9AB9vRSd81NweLXlHf0rZ

Could you help me on this?

Best,

itzam

collect collectearth

asked 25 Mar '18, 18:47

itzam
21●4●10
accept rate: 0%

edited 25 Mar '18, 19:20

2 Answers:

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0	Hi Itzam, Can you check that Google Earth is properly installed in the computer and, if so, that is set as the default application to open KML files? Check this answer: LINK /Alfonso permanent link answered 26 Mar '18, 13:30 Open Foris ♦♦ 1.0k●5●7●14 accept rate: 10%

0	Dear Alfonso, That was indeed the problem, and has been resolved. Thanks! itzam permanent link answered 26 Mar '18, 16:32 itzam 21●4●10 accept rate: 0%

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collect ×494
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question asked: 25 Mar '18, 18:47

question was seen: 3,564 times

last updated: 26 Mar '18, 16:32

Error in 1st start-up of Collect Earth

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