Collect Earth - unreadable blank window pops up after launch

Hi there,

I'm having an issue with the Collect Earth 1.10.13 on windows. It installs without any problem, but when I launch the program, I get blank unreadable windows, like this :

alt text

What could I do to fix that?

Cheers,

Thalès

windows collectearth

asked 06 Apr '20, 11:48

Thales
161●2
accept rate: 0%

One Answer:

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Dear Thales,

This is an error caused by an old installation of the Java Runtime Environment being present in your file path.

You can proceed to delete the folder *C:/OpenForis/CollectEarth/java*, and then attempt to reinstall Collect Earth again.

Collect Earth installers of version 1.10.15 and above should run without problems.

Thank you for reporting the issue.

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answered 06 Apr '20, 14:02

Open Foris ♦♦
1.0k●5●7●14
accept rate: 10%

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collectearth ×284
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question asked: 06 Apr '20, 11:48

question was seen: 1,980 times

last updated: 06 Apr '20, 14:02

Collect Earth - unreadable blank window pops up after launch

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