Questions related to Collect Earth Online at https://collect.earth
Dear OpenForis Support, I was trying to add an image asset from Google Earth Engine to no avail. I hereby provide the input parameters: Select type: GEE Image Asset Title: TinggiPohon Asset ID: users/nlang/ETH_GlobalCanopyHeight_2020_10m_v1 Visualization Parameters: {min: 5, max: 60} However, when...
Dear OpenForis Community, From what I read on the release notes, the newer versions of Collect Earth Online supports importing .cep project files. However, I wasn't able to load the survey questions on Collect Earth Online after I selected the .cep file on the Project Creation Wizard. I am aware tha...
It seems that sometime after the update of Collect Earth Online to the new interface that Planet Monthly Composites have stopped loading (the map remains white regardless of year/month selection). I've confirmed my access token/API key has not changed and the imagery still looks like its configured ...
Basically what the title suggest, when setting up plots in the Collect.Earth Online project editing tool the option to manually assign users and plots for QA/QC via a file upload is in the drop-downs but can't be selected. Is there any way to manually assign plots to multiple users for QA/QC and/or ...
No matter what format data I try to use, CSV, SHP, etc. nothing seems to work in terms of uploading during the plot design phase for project creation. There are no error messages, I've tried correctly formatted (PLOTID,LAT,LON) and purposely incorrectly formatted files to the same effect. It seems t...
Currently the imagery dropdown menu in a project appears to be ordered based on the sequence in which an institution's imagery assets were added to the platform. For projects with many imagery sources, this makes it difficult for users to quickly locate and switch between layers. It would be very he...
This is my first time using CEO, and I would like to collect burned area data for fire mapping. I am focusing on June 2019 over a large study area (~400,000 km²). Based on my image collection from Google Earth Engine, there are about 600 Sentinel-2 images covering the area during that month. When us...
Hello Collect.earth team, I am an admin member of my Institution, but am not able to add any new users to the group for labeling. Is this an issue that is across Collect.earth due to an update, or something that might be institution specific? (As of 3/10/2026)
How to create a time series graph for Sentinel-2 NDVI in the Collect Earth Online GeoDashboard?
Sorry for the alarming title, but my team can't open any projects. The platform will open and we can see the list of projects, but when we try to open a project we see the following error: "Cannot invoke \"clojure.lang.IFn.invoke(Object, Object)\" because \"is_authenticated_QMARK_\" is null" We have...
A survey generated in CEO through Project A needs to be shared with a new Project B to use the same survey for a project with different quantification objectives. I've verified that this process can be done with Collect Earth Desktop, but I can't find a suitable method for Collect Earth Online. This...
Hi devs, We are running into an error when reviewing a completed project using the admin review setting. When we attempt to change the subplot answers and save the changes, an error message pops up saying "this plot has no samples, please flag the plot." It appears that all subplots are Removed on t...
We have a project where plots have multiple users assigned to each. We run multiple rounds of reviews that will allow the users to review any disagreements and change their answers after discussion. However, once we have downloaded the sample data after these rounds of reviews, some samples have the...
CEO - Error creating project - help Hi, whenever i try to create a project it gives me the error below, saying internal server error during project creation request. We had this kind of issue in the past and reported it here, and somehow it got solved. Now it is the same kind of problem again. Note:...
Hello, I am experiencing ongoing issues when downloading csv sample data for completed (or updated) surveys. My download is inconsistently missing samples from plots (which are 14x14 square plots, so should alway have 196 samples). I am working on 3 different surveys and see no consistency in which ...
Hi! I’ve been using Collect Earth Desktop with Planet imagery (via the NICFI program) for Land Use Change monitoring in Africa. As of today, 1st of April 2025, the high-resolution mosaics from Planet are no longer loading in the browser window when accessing it in Earth Map or though the Collect E...
Hi! I am encountering trouble when trying to create a new project. In the Plot Design window, the fields for 'User's Assignment' and 'Quality Control,' where users are assigned, are missing. For now, the admin who created the project will automatically be assigned as the interpreter. Hope it's possi...
Hi devs, Since yesterday we are facing issues with missing sub-plots in our projects when we download the csv sample data output, one project example is this below: LUCC_Roraima_HRP_2014_2023_sample5_n510 - https://app.collect.earth/review-project?projectId=49111 For example, in that project plots 8...
Hi, I have been using the planet imagery through NICFI for a while in CEO and they mentioned the end of their contract recently with NICFI, will this affect the availability of planet imagery on CEO?
Dear Open-foris team, I have a question about Collect earth online. Could you please tell me if there is a way to extract “Comment on the confidence” as a csv? We usually download the list of data from‘Download plot data’, and we can extract the value of confidence in the Confidence column, but not ...
In Collect earth online, we already made some projects using shape as plots and csv as samples (1 point sample per plot, or just select "center" to CEO made the samples on the center of each polygon) but now in collect earth online every time we need to upload a zipped shapefile as plots we get the ...
HTTP ERROR 500 java.lang.RuntimeException: Agent is failed, needs restart URI: / STATUS: 500 MESSAGE: java.lang.RuntimeException: Agent is failed, needs restart SERVLET: - CAUSED BY: java.lang.RuntimeException: Agent is failed, needs restart CAUSED BY: java.io.IOException: No space left on device Ca...
Collect Earth Online appears to be down https://collect.earth/ Best regards, Simon
I am trying to creat a new ceo project. At the third step (Plot Design) I want to make a gridded plot design within my area of interest (AOI). Unfortunately, the system failed to upload AOI shp file although all files are zipped (.zip file). Could someone help?
For my CEO project, my validators are getting an error that they cannot save their assignments to the database and that I need to see the console for details. Where can I find this error as the administrator? Why is this error occurring and how do I fix it?
Hello. Is the Mapbox imagery that is hosted on Collect Earth Online available for use in a public license? I am wondering if I am permitted to screenshot an image on Collect Earth Online for use in a presentation. The presentation is not for commercial profit. I understand the Planet NICFI images ar...
Hi OF, I have been working on a project in CEO and recently the dropdown questions stopped allowing me to select a response. Therefore I cannot save my responses and continue to collect. The other survey questions (radio button and text) all work fine. This problem started around 4am (9-21-2023). Is...
I am an admin for an institution and I can't tell who is who from the email addresses. When people sign up for CEO do they enter their country, gender or any other information? It would be incredible helpful for institution admins to see more information on users than just the email address: for exa...
Hi OpenForis Team, I would like to retrieve the data from GEE for a PoV I am building ( especially the NDFI data) and I would need that data on regular basis. Could you please let me know what options I have to get the data without compromising the organization's security policy? Thanks, Regen
Hi, II generated the NDFI plot in the deforestation widget tool for an AOI. Can you tell me whether the application allows to download this data? If yes, then how? Regards, regen
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